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Our range of company training courses which you can link to coaching of key personnelCOMPANY TRAINING COURSES AND COACHING Everything on the site is about people development - either Personal Development or Professional Development - with a focus on Learning Motivation for Success. We offer a wide range of excellent company training courses linked to the coaching of key personnel. ROGER PRENTICE ASSOCIATES - List of Courses for 2008-9 1) Sales Training: Building Relationships for Success in Sales. 2) Sales Training: Dynamite Sales Presentations. 3) Sales Training: Overcoming Objections to Nail the Sale. 4) Sales Training: Selling Smarte. 5) Sales Training: Prospecting for Leads like a Pro 6) Telemarketing: Using the Telephone as a Sales Tool 7) Call Center Training: Sales and Customer Service Training for Call Centre Agents 8) CRM: An Introduction to Customer Relationship Management 9) Advanced Writing Skills 10) Building Self Esteem and Assertiveness Skills. 11) Business Etiquette: Gaining That Extra Edge 12) Business Writing that Works 13) Communication Strategies 14) Conflict Resolution: Dealing with Difficult People 15) Customer Service: Critical Elements of Customer Service
16) Public Speaking: Presentation Survival School 17) Public Speaking: Speaking Under Pressure 18) Skills for the Administrative Assistant 19) SpeakEasy: Conquering Your Fear of Speaking in Public
20) The Minute-Taker’s Workshop. 21) Time Management: Get Organized for Peak Performance 22) Writing Reports and Proposals 23) Working Smarter Using Technology to Your Advantage 24) Budgets and Managing Money 25) Business Leadership: Becoming Management Material 26) Coaching: A Leadership Skill 27) Delegation: The Art of Delegating Effectively 28) Human Resources Training: HR for the Non HR Manager 29) Inventory Management: The Nuts & Bolts 30) Marketing and Sales. 31) Meeting Management: The Art of Making Meetings Work
32) Motivation Training: Motivating Your Workforce 33) Negotiating for Results 34) Project Management Fundamentals 35) Intermediate Project Management 36) Advanced Project Management 37) Project Management Training: Understanding Project Management 38) The ABC’s of Supervising Others 39) Team Building: Developing High Performance Teams 40) The Professional Supervisor. 41) Anger Management: Understanding Anger - Yours and Others 42) Change Management: Change and How to Deal With It 43) Conducting Effective Performance Reviews 44) Conflict Resolution: Getting Along in the Workplace 45) Customer Service Training: Managing Customer Service 46) Hiring Smart: Behavioral & Performance-based Techniques
47) Orientation Handbook: Getting Employees Off to a Good Start 48) Performance Management: Managing Employee Performance 49) Problem Solving & Decision Making 50) Stress Management Training. 51) Business Succession Planning: Developing and Maintaining a Succession Plan 52) Teamwork: Building Better Teams 53) Employee Dispute Resolution: Mediation through Peer Review 54) Train-the-Trainer - The Practical Trainer 55) Train-the-Trainer - Advanced Skills for the Practical Trainer 56) Facilitation Skills - Becoming a Great Trainer 57) Workplace Violence: How to Manage Anger and Violence in the Workplace 58) Workplace Harassment: What It Is and What To Do About It 59) Business Ethics for the Office 60) Diversity Training: Celebrating Diversity in the Workplace 61) Safety in the Workplace 62) Generation Gap: Closing the Generation Gap in the Workplace COURSES IN DEVELOPMENT: Managing with Emotional Intelligence Developing Creativity
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